IDI offers support to countries to establish sustainable laboratory programmes by strengthening laboratory policies, infrastructure, systems, and personnel. We are guided by the Laboratory Network Model, which links lower- and higher-tier laboratories to make a range of laboratory services available in close proximity to clinical facilities. We focus our technical expertise in laboratory services in the following areas:

• Optimizing laboratory networks to improve access to laboratory testing. IDI supports the development of integrated and functional laboratory networks, optimization of specimen referral and transport networks, optimal placement of point-of-care instruments, and improved supply chain management systems along all tiers of national laboratory networks.
• Building capacity of clinical laboratories. IDI works with countries to strengthen laboratory systems and scale up routine viral load testing, develop reliable referral testing services for early infant diagnosis and ART monitoring, and plan and implement laboratory renovations, including equipment procurement, installation, calibration, and maintenance and provision of laboratory supplies.
• Strengthening service delivery. IDI promotes improved access to viral load testing, reduced turnaround time so that clients receive results in a timely manner, and prompt action by providers for clients with elevated viral loads.
• Improving quality through the development of policies, training materials, and guidelines. IDI works with ministries of health and national laboratories to develop and revise laboratory diagnosis policies, strategies, guidelines, and operational manuals. We provide technical assistance in the development and revision of training curricula, standard operational procedures, and job aides on laboratory processes and procedures, as well as direct training and mentorship of laboratory staff.